This map represents a human-centered architecture of the health ecosystem for someone managing a chronic condition. It illustrates common health related events so designers and innovators can build empathy for the health seeker’s experiences at different points on their journey. Use this map to understand common pain points, ideate concepts or solutions, and to align around priorities.
To best use this map, we recommend your team print it at 36” x 40” and display it for all team members to use during a design strategy or ideation session.
What is a Health Seeker?