Addressing the Opioid Crisis by Building Trust between Patients and Providers

Thursday, May 10th, 2018

The prescribing of opioids for pain has led to a huge public health crisis. Addiction to opioids is wreaking havoc in communities and solutions to address the problem have been largely unsuccessful. Our current systems remains somewhat dysfunctional about caring for patients with pain.

Relying on basic tools like the 10 point pain scale or prescription restrictions have not helped make conversations about pain any clearer or more insightful. Asking patients to summarize what their pain is like in a single number Pointing at a cartoon face does not help the patient feel heard, and the clinicians are afraid to concerned about being penalized for overprescribing drugs even when that might be an appropriate option.

With the hopes of better understanding the challenges around pain assessment and pain management and their role in the opioid epidemic, Mad*Pow and MHQP partnered together to take a deep look into the pain conversation across the health ecosystem to gain insights about potential solutions. The biggest takeaway is that everyone is suffering, not just the patient. The doctors, nurses/paraclinical staff, and pharmacists are all struggling to help their patients cope.

Join this webinar to learn more about the pain conversation and how you might be able to partner with us to develop real solutions.

This work was funded by Cigna.

Presented by:
Kathryn Hautanen MS, MBA Director, Center of Health Experience Design
Barbra Rabson, MPH President and CEO Massachusetts Health Quality Partners
Dan Coleman, PhD Experience Researcher Mad*Pow
Dr. Stephen Martin, Associate Professor of Family Medicine and Community Health at the University of Massachusetts Medical School

Event Logistics:

Date: Thursday, May 10th, 2018

Time: 12:00 pm - 1:00 pm